Job Description: HRIS Analyst
Position Purpose: The HRIS Analyst partners with P&C Managers and their customers to
analyse work process design and flow, improve processes and leverage
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the return on technological capabilities. The role will build project plans,
ensures adherence to project schedules, maintains a systems orientation
and can work effectively with peers to set technology priorities and
conduct long-term planning. This position also serves as a technical
point-of-contact for the assigned functional area and assists subject
matter experts with ensuring data integrity, testing of system changes,
report writing and analysing data flows for process improvement
opportunities. The role further supports upgrades, patches, testing and
other technical projects as assigned.
Department: HR Systems
Location: Auckland / Palmerston North / Wellington
Reports to: HR Systems Manager
Responsible for: Nil
Delegations: Nil
Job Title: Analyst - Business
Key relationships: Internal External
People and Culture Managers and External Vendors
Team Members External Agencies (eg IRD, MBIE)
ITS
Wider University Staff
Massey University: We are a world-leading university in many academic disciplines and fields
of research. Our point of difference is research that is connected to
community and industry. Our researchers are developing expertise and
skills to advance human knowledge and understanding. Working together
across disciplines and locations, we solve national and global problems
through fundamental, applied and interdisciplinary research, while
culturally and artistically enriching our world.
We are deeply committed to being a Te Tiriti-led university,
demonstrating authentic leadership in contemporary Aotearoa New
Zealand as we uphold Te Tiriti o Waitangi, the founding document of our
nation, and its principles through our practice. We embrace this not just
as an obligation but as a real opportunity for the nation and its people.
Our educators are preparing a new generation of global leaders. Our
students are diverse and are attracted to Massey because they want to
achieve their personal goals or make their mark in the world. They
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experience world-class learning that recognises their intellectual and
cultural strengths, expands their horizons and prepares them to
contribute to a rapidly transforming world with skills, critical and creative
thinking and leadership.
We will be renowned for our passion and caring attitude. All Massey
campuses will be innovation ecosystems, acting as magnets for smart
enterprises. Wherever we are, we will operate in partnerships founded
on respect, trust and mutual benefit. Massey is not only defined by what
we do, but by how we do it.
Massey core capabilities
At Massey we are Tiriti-led, upholding Te Tiriti o Waitangi principles through our practice, we:
- Demonstrate awareness of Te Tiriti o Waitangi and its contribution to Aotearoa New Zealand
- Understand the relevance of Te Tiriti o Waitangi in relation to the work of the University and
- Embracing Te Reo in relevant and practical ways in our workplace interactions and engagement
demonstrates that we respect and value Māori conventions in appropriate settings.
At Massey we work together with mutual respect and caring. we:
- Act with integrity and trustworthiness and give credit to others for the work they do.
- Work cooperatively and inter-dependently to foster and promote the One University approach.
- Share knowledge and communicate professionally with courtesy and mutual respect.
- Are ethical in all transactions, working within the parameters of our policies and procedures.
- Are direct, truthful and maintain confidentiality.
- Seek to understand and appreciate our differences.
- Keep ourselves and others safe; work together to embrace with the University's health, safety
and wellbeing policies, procedures and programmes; display commitment by actively
supporting all safety and wellbeing initiatives: and by actively engaging in health and safety
improvement opportunities.
At Massey we are future-focused, results- oriented and strive for excellence. we:
- Take ownership and responsibility for delivering results to support achievement of University
- Provide the best quality services to our customers (internal and external) ensuring our
- Deliver or support world-class research, teaching and learning and citizenship.
- Take personal responsibility for our performance, take pride in doing our job well, and commit
to ongoing personal and professional development.
- Are motivated and create a positive working environment where our values are reinforced.
- Anticipate and respond with agility and resilience to the changing needs of the University and
the communities we serve.
- Seek ways to improve our services to deliver in an efficient and effective way.
- Embrace technology and apply this innovatively to better meet the needs of those we serve.
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- Challenge ourselves to reach our potential and help bring out the best in others.
- Understand how what we do contributes to the objectives of the University.
- Elicit, analyse, document, and confirm new or changed
Requirements
requirements from stakeholders.
- Capture business goals/needs effectively. Clarify and develop
objectives and key issues in a structured manner.
- Conduct business and technical level presentations, workshops
detail business and functional requirements.
- Present and reflect coherent arguments and requirements
Solution Design • Use strategic thinking and judgement to identify and develop
business solutions that meet the business and enterprise
requirements and deliver on their core objectives.
- Work with key stakeholders to design appropriate solutions to
- Confirm the suitability of proposed solutions with interested
- Prepare and/or QA specifications for/from developers.
- Document logical and conceptual designs from requirements
- Negotiate acceptance criteria.
- Manage introduction to acceptance through liaison with
- Contribute to formulation of acceptance testing strategies and
- suitable testing scenarios/tests and data.
- Manage requirements and solution design issues arising during
- Assist in business procedure testing.
- Provide assistance, QA services etc for UAT as required.
System Administration • Ensure security of data and security of access is controlled and
maintained.
- Upgrades are installed, tested and maintained to provide a
- System impact of process changes, and any proposed new pay
practices or processes are assessed, and advice,
recommendations and risk assessment is provided.
- Data integrity issues are identified and causes and
to correct and maintain correctness of data. System
documentation is established and maintained.
- Database tables are updated, maintained and enhanced to
- System performance is monitored, system performance
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with HR Systems Manager and ITS Applications Manager or
their nominee
- Document processes and procedures for People and Culture
- Provide technical and analytical support for process
- Develop process analysis and re-engineering to improve
- Facilitate the design and implementation of new/improved
- Work with business stakeholders to assess the effectiveness of
Management/Strategic implemented changes (benefits realisation
Engagement • Build a professional relationship with key stakeholders through
planned engagement to stay current with their needs and
strategies, understand their requirements and monitor user
satisfaction.
- Liaise with software vendors to distil business
through translation and production of functional specifications
for application solutions.
- Interact directly with business users, vendors, development
solutions/workarounds in response to business requirements
Data Analysis and • Define, design and build reports for one-off requests, and for
Information Reporting ongoing repeat use with refreshed data.
- Use a variety of tools, including statistical software to format
as considered to add value to the objective for which the data
has been requested.
- Develop and maintain a schedule of routine reports to Massey
report types.
- Provision of descriptive analysis of data, so as to provide useful,
information users as to what the data means and how this can
be used to support particular objectives.
Project Management • Understand and use effective project management strategies
and tactics.
- Applying change control and configuration management
interdependencies with other projects and their impact.
- Apply previous learning to future projects.
Qualifications and Experience
Qualifications: Minimum of a bachelor’s degree in a relevant area or 5 years equivalent
experience
Professional business analysis qualifications desirable
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Experience: • Experience in creating innovations in the use of available
technologies. Experience in process design and
documentation.
- Proven experience in building and maintaining
- Experience managing scope of work and stakeholder
- Experience in working in diverse teams.
- Experience of at least three years working in large complex
database systems, including installing, testing and releasing
upgrades.
- Experience in the use of qualitative/quantitative
Capabilities - Behaviour
Understanding of the necessity of evolving the business to remain competitive
Continuous
and ability to understand, adapt oneself to, respond to and proactively seek
Transformation
changes and innovation in the business environment to improve the
- Implements new systems, procedures and tools efficiently when
changes occur in the work
environment.
- Adjusts current working processes or adopts new approaches in
business environment.
- Seeks challenging opportunities or assignments to grow and
skills and abilities.
- Explains lessons or experiences learned from mistakes and
Communicates and analyses assumptions about a particular issue
with colleagues to gain
new perspectives or more effective solutions.
Understanding of the importance of meeting or exceeding established
Results
targets and ability to drive critical activities to completion.
Orientation
- Takes responsibility for escalating issues that impact on
Maintains focus on critical work standards and expectations.
- Documents how results were obtained to support knowledge
Helps others drive tasks to completion as appropriate.
- Able to track and complete agreed work in planned timeframes.
Knowledge of stakeholder / customer service concepts and techniques; ability
Service Excellence
to meet or exceed customer needs and expectations and provide excellent
Essential service in a direct or indirect manner.
- Provides a level of customer centric service excellence that
objectives.
- Provides a quality of service that stakeholders describe as
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- Provides direct service to internal or external stakeholders.
- Responds to unexpected stakeholders requests with a sense of
- Able to respond to common stakeholder queries and problems
Knowledge of the techniques and the ability to work with a variety of
Interpersonal
individuals and groups in a constructive and collaborative manner.
Relationships
- Establishes and maintains credibility and appropriate
- Establishes and maintains productive working relationships with
- Contributes as a member with multiple teams that span function,
- Identifies and addresses potential issues with stakeholders.
- Able to coach and influence internal and external stakeholders,
Understanding of the importance of insightful listening and communicating
Communication
and ability to provide information and messages in a way that produces clarity
Essential and impact.
- Conducts discussions in a respectful manner, that are sincere
- Develops a clear, complete understanding of needs and
summarising.
- Communicates in a timely manner using the appropriate style
- Delivers written and oral communications that engage audience
produce specific outcomes and impact.
- Able to present information clearly, concisely and logically.
- Varies content, style and form to suit the subject.
- Able to develop communication plans when required.
Understanding of the necessity and value of accuracy and attention to
Accuracy and
detail; ability to process information with high levels of accuracy.
Attention to
Detail • Processes large quantities of detailed information with high
levels of accuracy.
Essential • Productively balances speed and accuracy.
- Implements a variety of cross-checking approaches and
- Evaluates and makes contributions to best practices.
- Demonstrates expertise in quality assurance tools,
- Employs techniques for motivating staff to meet or exceed
The ability to manage multiple concurrent objectives, projects, groups, or
Priority Setting
activities, making effective judgments as to prioritising and time allocation.
Essential • Demonstrates an expectation that there will be ongoing shifts
in demands and priorities.
- Clarifies and handles multiple concurrent and diverse activities.
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- Addresses potential conflicts that impact current delivery
- Works with or leads others to re-prioritise work and reschedule
- Responds to shifting priorities while maintaining progress of
Knowledge of approaches, tools, techniques for recognising, anticipating, and
Problem Solving
resolving organisational, operational or process problems; ability to apply this
Essential knowledge appropriately to diverse situations.
- Develops alternative resolutions / successful resolutions to
- Contributes to standard practices for problem solving
- Uses varying problem-solving approaches and techniques as
- Ensures capture of lessons to be learned from a problem
Capabilities - Technical
System Testing Knowledge of and ability to design, plan and execute system testing strategies
and tactics to ensure the quality of software at all stages of the system life
- Executes test cases, analyses test results and reports on findings
regularly.
- Evaluates system documentation and user manuals for usability,
- Participates in the testing of a system's ability to recover from
- Supports the project leader in developing and executing system
- Tests system components for compliance with functional
General Knowledge of personal computer functions and ability to use personal
Computer computers or workstations.
Proficiency • Extended work experience in file management such as
permissions and controlled document settings.
- Identifies and resolves common software and usage problems.
- Working knowledge and confidence in using core Massey
- Uses preferences and other tools to customise computer
- Intermediate experience in the use of SharePoint, can coach
Demonstrates intermediate levels of knowledge and experience
in the use of Microsoft Office software.
Applies business process improvement tools and techniques and has
Process
ability to understand, monitor, update, or enhance existing business or
Management
work processes.
Essential • Removes obstacles and barriers to process improvement.
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- Monitors marketplace for process ideas, new tools, and best
- Creates mechanisms for regular process reviews and
- Interprets and communicates process management data for
- Plays a leading role in business process definition and supporting
Knowledge of tools, techniques and processes for gathering and reporting
Data Gathering
data; ability to apply them as appropriate.
and Reporting
- Builds and edits reports based on stakeholder and
- Analyses complex reports as revealed by the data.
- Participates in developing criteria for selecting data gathering
- Reviews and verifies data and reports for accuracy
Applies effective project management strategies and tactics and has ability to
Project
plan, organise, monitor, and control projects, ensuring efficient utilisation of
Management
technical and administrative resources to achieve project objectives.
Essential • Operational knowledge of project management processes and
tools to develop project plans
and manage projects through all stages.
- Identifies risks and vulnerabilities; creates contingency plans.
- Conducts and participates in regular and ad-hoc project reviews
and stakeholders.
- Maintains open communication among project participants and
Communicates reporting requirements; creates monitoring and
control mechanisms.
Knowledge of technical troubleshooting approaches, tools and techniques,
Technical
and the ability to anticipate, recognise, and resolve technical (hardware,
Troubleshooting
software, application or operational) problems.
Essential • Facilitates the distribution of releases reports and correction
packages to departments or clients.
- Resolves a variety of hardware, software, and communications
- Directs the resolution of communications problems in multi-
- Emphasises the business impact of failure and the criticality and
the future
Pre-employment checks
Essential • Requirement to pass a Qualifications Validation Check.
- Requirement to pass a Criminal and Traffic Convictions (Security)
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- Requirement to pass a Credit History and No Asset Procedure (NAP)
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