GUEST SERVICES AGENT / HOTEL RECEPTIONIST
Auckland CBD, Auckland
Front Office & Guest Services (Hospitality & Tourism)
Full time
$23- $24 per hour
We focus on the development of team members that are a part of a bigger picture. Our team do not simply deliver service, we provide memorable experiences for all our guests and residents.
We have a great opportunity for a part time Guest Services agent to join our growing team. The role offers:
- The opportunity to work from a great CBD location next to Spark Arena
- Free parking in the CBD
- Heavily discounted rates on hotel stays for you, your friends and family across New Zealand and Australia
- The opportunity to work with a growing brand across New Zealand and Australia
The role involves:
- All aspects of front desk operations and assisting with reservations
- Working efficiently with our maintenance and housekeeping teams to ensure the property is presented to the highest standard.
- Superb communication skills when interacting with guests, suppliers, residents and owners
- Handling guest requests and ensuring guest satisfaction.
- Striving to improve the properties operations and finding efficiencies in processes.
- Ensuring security is effectively managed at all times.
- Ensuring compliance with licensing laws, health and safety and other statutory regulations.
The ideal applicant will be:
- Charismatic . . . We love building relationships and providing support.
We encourage our team to allow their personality to shine through.
- Intuitive . . . We anticipate what to do and how to act.
We know what our clients need before they have to ask.
- A Leader . . . We are all leaders in our business.
We empower our team to act in the best interest of our team, our guests and the business.
- Organized . . . We empower our team to coordinate their department and make decisions.
An eye for detail is a must.
- Positive . . . We come to work with a great attitude and a solution focused mindset.
We love what we do and show true passion.
A suitable candidate will have:
- Previous experience in a hotel based role
- Microsoft Office skills
- Superb communication skills
Applicants must have a valid visa or be eligible to work in New Zealand.
It is an amazing time to get on board and join our team. If you think you fit the bill . . . what are you waiting for?
Apply now!
Employer Contact Instructions
Email CV to Hotel Manager Dhruv Arora on dhruv.arora@nesuto.com
Job Type: Part-time
Salary: $23.00 – $24.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Public holidays
- Weekend availability
Ability to commute/relocate:
- Auckland City 1010: Reliably commute or planning to relocate before starting work (Required)
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